Unlock Your Path with Numerology
Refund Policy for Numerology with Jyoti
Introduction
Thank you for choosing Numerology with Jyoti. Our services and products are designed to meet your numerological needs with the highest standards of service. This Refund Policy outlines the circumstances under which refunds may be granted, emphasizing our commitment to compliance with both Indian and international consumer protection laws.
Refund Eligibility
- Services: Due to the personalized nature of our services, refunds are not available once an order has been processed and the service has begun. We encourage our customers to review their order details carefully before confirmation.
- Products: Refunds for physical products are only eligible if the items are returned unopened, unused, and in their original packaging within 7 days of receipt. Products must be returned in the exact condition they were received to qualify for a refund.
Non-Refundable Items
- Personalized or customized services are strictly non-refundable once work has commenced.
- Digital products, downloads, and online content are non-refundable once they have been accessed by the user or downloaded.
Process for Requesting a Refund
Refund requests must be submitted in writing to our customer service department within the specified timeframe. The request must include:
- A valid order number
- Proof of purchase
- A clear and concise explanation for the request
- Any supporting documents as applicable
Requests will be reviewed on a case-by-case basis, and the decision is final. Customers will be notified of the decision within 14 business days of the request.
Exceptions
Exceptions to this policy are at the sole discretion of management and can only be considered under extraordinary circumstances. Customers wishing to make an exception request must submit a detailed explanation for consideration.
Refund Processing
Approved refunds will be processed to the original payment method within 10 business days of approval. The time it takes for the refunded amount to reflect in your account may vary based on your bank or credit card issuer’s policies.
Legal Compliance
This policy is crafted in alignment with the Consumer Protection Act of India and international consumer law, ensuring that it respects all necessary legal frameworks and consumer rights.
Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon their posting on the website. Continued use of our services and products after any changes will constitute your acceptance of such changes.
Contact Information
For further inquiries or clarification regarding our Refund Policy, please contact us via the contact options available on our website.
Acknowledgement
By purchasing from Numerology with Jyoti, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.